Comparison
Sync 365 vs Gradient for Microsoft license and Azure billing
MSPs comparing Sync 365 and Gradient usually want fewer billing gaps, less spreadsheet work, and a cleaner handoff between Microsoft and the PSA. The difference shows up when billing gets messy.
Fast take: Sync 365 is built for MSPs that need Microsoft billing automation plus Azure billing, custom billing rules, and more flexible mappings between Microsoft tenants and PSA companies.
Where Sync 365 stands out
- Automated Microsoft license billing with PSA reconciliation
- Azure consumption billing support for Microsoft partners
- Customizable Azure invoice information
- Custom billing for third-party licenses
- Flexible contact sync and enrichment from Microsoft Entra
Feature snapshot
| Capability | Sync 365 | Gradient |
|---|---|---|
| Department / office / business-unit billing splits | Yes | No |
| One Microsoft tenant to multiple PSA companies | Yes | No |
| One PSA company to multiple Microsoft tenants | Yes | No |
| Azure consumption billing | Yes | No |
| Custom Azure invoice detail | Yes | No |
| Custom third-party license billing | Yes | No |
Best fit
Choose Sync 365 if revenue recovery, Azure billing, or multi-entity billing complexity matters more than having a basic sync in place. That’s usually the point where MSPs outgrow lighter workflows.